School of Satchel uses locally-treated Filipino leather, which is thicker and stiffer than any other brand's. It purposefully leaves the leather with a 'roughly' textured, matte finish that looks fantastic in the sunlight. The
Leather Satchel Company's leather finish is very smooth and shiny, though it is not uber-glossy like patent leather, it is far from the matte of the other brands. LSC also has the softest leather of the lot, its lightness increasing with the size of each bag, which we suppose has its reasons in the principles of physics. ;P
On the other hand, CSC and
Zatchels has a smooth, matte finish on its basic bags; the latter also has metallic and patent leather styles available. An explanation for the 'sameness' between CSC and
Zatchels is that the latter used to manufacturer bags for former before their owners fell out and Cambridge Satchel Company launched a legal battle in 2011.
3
Price
School of Satchel offers the best prices with its bags starting at £50 or PhP 3,500 a pop. Buying from SoS will also fulfill the charitable impulse in you because SoS will donate one bag to public school children in the Philippines with each purchase.
For Filipino buyers, please note that customs duties and taxes levied by our government border on extortionate. The UK-based houses use FedEx or DHL, which act as red flags to customs officials to open the packages and tax like there is no tomorrow. In our experience, the customs fees amount to at least 75% of product cost
and shipping fees as announced by the man
Conclusion
With the design of a satchel practically identical across manufacturing houses, all things being held the same, the decision of which company to buy from boils down to two things: craftsmanship and customer service. In both areas, the
Leather Satchel Company (LSC) wins hands down.
First.—Leather Satchel Company offers bespoke (any combination of leather material or extras you want, just ask!) satchel orders by artisan craftsmen who have been creating satchels by hand for more than 40 years. After leading the British satchel industry for so long, they surely know what they are doing! LSC is so confident in the skill of its master craftsmen that they are the only house that guarantees the quality of their satchels for FIVE years, no matter where you are. Stitching unravelling or buckles tarnishing? Have no fear, send in your satchel through the post and the
Leather Satchel Company will fix it up
tout suite.
We bought or borrowed satchels from all houses and tested them out. At the end of three-months, only the Loch Blue satchel from LSC did
not have loose stitches and leather straps cracking and flaking. The
Zatchels bag was unevenly made; it cannot stand upright and falls over with the slightest breath of wind. As Arianne mentioned in her post,
Mad for Old School Satchels, we love the soft and smooth leather of an LSC satchel because it is so much quicker to unbuckle the straps. We also prefer the top flap which has no stitching or embossed lines, leaving a less busy design.
School of Satchel also has this characteristic (plus!).
Second.—Leather Satchel Company has spectacular customer service (
School of Satchel is the only other house that can compare: they do personal delivery!). It is so easy to order from them, whether through Facebook, Amazon, or email. The email response is quick (an average of 1.25 days in our experience) and
personal, i.e., you will always be conversing on first-name basis with a team member. No nameless call center drones or Sincerely-Your-Customer-Service-Representative for the LSC! There is nothing that LSC can't address, whether an order mix-up, a request for priority delivery, or even complementary leather samples.
And receiving your
Leather Satchel Company satchel through post—HAPPINESS (new leather bag smell love). We got ours in less than two weeks
4, all the way from Cheshire, England, and it was wrapped up in
a brown paper package tied up in string ('and these are a few of our favourite things...') with a handwritten note addressed to us. The earlier letters had the words 'Read me, Arianne!' while the more recent notes had an Alice in Wonderland quote and accompanying Tenniel illustration but always ending with a signed flourish. This level of personalisation is a great reason in itself for ordering from LSC. In a world where human interaction is limited by faceless technology, it is a joy to feel as if something was made
specially for you.
A purchase from the
Leather Satchel Company is a joy from start to finish and reminiscent of the oft-lamented service rendered by bespoke tailors and milliners during the time of our grandparents. It's definitely an investment (bag) that pays off!
 |
| Loch Blue satchel (12.5-inch) from the Leather Satchel Company |
Note: A Plus B in the Sea has not received remuneration for writing this guide to old school leather satchels. The opinions contained in this piece were based on actual use of the satchels over a three-month period. If you are a bag manufacturer and would like to be included in this review, please contact Arianne at aplusbinthesea@gmail.com.
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1. The History of the Leather Satchel
2. William Shakespeare's As You Like It, the All The World's a Stage Monologue
3. In September 2011, Cambridge Satchel Company took legal action against a former manufacturer, claiming that the latter, now trading under the name Zatchels, stole their industrial designs for neon satchels and intentionally created backlogs to the detriment of their customers.
4. Our Zatchels and CSC bags were bought from a physical store, so we do not have first hand information about their online customer service. However, we have heard from close friends and read from social networking sites like Facebook and Twitter that Cambridge Satchel Company has slow and unresponsive customer service WRT answering emails and delivering satchels. One friend reported that she waited for a red school satchel for more than 3 months without hearing from CSC and she ended up cancelling her order. One explanation may be production/operating management issues (see footnote 3) but CSC has since changed their manufacturer and the problems continue.
If you have any stories to share about customer service or craftsmanship of any of the houses tackled in this review, we would love to hear them! Contact Arianne at aplusbinthesea@gmail.com.
Wowza! This is the most informative review for these satchels...makes me really want one now :P hehehe maybe for Christmas :P
ReplyDeleteHope you have a happy holiday season <3
Tasia
http://rufflesandsequins.blogspot.com
aaaaw. i love those leather satchels! they're gorgeous :) x
ReplyDeleteHi!
ReplyDeleteThank you so much for your post. Encouraged me to get my own.
I ordered a bi-coloured leather satchel. You can see a photo of it here: yeeeeeeeeee.wordpress.com
Heya¡my very first comment on your site. ,I have been reading your blog for a while and thought I would completely pop in and drop a friendly note. . It is great stuff indeed. I also wanted to ask..is there a way to subscribe to your site via email?
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